Refund policy

At Party Plug Event Co., we are committed to providing exceptional event planning and decorating services. Due to the nature of our services, materials, and scheduling, we maintain the following policy:

No Returns

All services, custom décor, rentals, and event-related items are considered final. We do not accept returns on any products or services provided.

No Refunds

All payments made to Party Plug Event Co. are non-refundable, including but not limited to:

• Booking deposits

• Full-service package payments

• Rental payments

• Custom décor and personalized items

• Add-on services

Booking Deposits

A non-refundable deposit is required to reserve your event date. Your booking is not confirmed until the deposit has been received. Deposits are applied toward the total balance but will not be refunded if you cancel your event for any reason.

Event Cancellations

If you choose to cancel your event, all payments made, including deposits and any amounts paid toward your balance, are non-refundable.

Date Changes

Requests to reschedule are subject to availability and must be approved by Party Plug Event Co. Any approved date changes may be subject to additional fees.

By booking with Party Plug Event Co. and submitting payment, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.